What we do

Services for modern business operations.

From Salesforce optimization to AI-powered workflows, RevOps systems, Slack automation, custom applications, and integrations — Pallvera helps companies build systems that make work faster, clearer, and easier to manage.

Service 01

Business Process Automation

Replace manual steps, reduce waiting, and build workflows that actually match how your team operates — without the workarounds.

Workflow mapping and process design
Manual process reduction
Approval processes and routing
Intake, triage, and assignment automation
Notifications and task automation
Quote, order, and service workflows
Cross-system handoffs
Slack alerts, approvals, and notifications
AI-assisted workflow automation
Discuss your automation needs
Common use cases
Quote-to-cash automation — from intake form to approved quote to ERP billing, with Slack approval gates
Service intake routing — classify incoming requests and route to the right team without manual triage
Customer onboarding workflows — trigger tasks, send documents, and sync status across CRM, inbox, and Slack
Renewal and expansion alerts — surface upcoming renewals with enriched context before the deadline
Service 02

Salesforce Services

Architecture, administration, development, automation, reporting, integrations, implementations, security reviews, and managed services — built around how your teams actually use it.

Administration
Architecture
Flow & Apex
Lightning Web Components
Reporting & Dashboards
Security & Permissions
Sales Cloud
Service Cloud
Experience Cloud
Marketing Cloud
CPQ & Quoting
Integrations
Implementations
Managed Services
Included in a free org review
Architecture and data model
Automation and Flow quality
Security, permissions, profiles
Reporting and data quality
Technical debt assessment
License and product usage
Integration design review
Service 03

RevOps & GTM Systems

Improve the systems behind your revenue engine — from lead capture to billing. See the full RevOps page →

CRM Operations

CRM & Pipeline

Lead routing, opportunity design, forecast processes, pipeline reporting, and CRM data quality.

Data Enrichment

Lead Management

Lead capture, scoring, enrichment, deduplication, account matching, and territory assignment.

Marketing Automation

Campaign Operations

MQL/SQL handoffs, nurture workflows, attribution, form-to-CRM processes, and marketing-to-sales handoffs.

Telephony

Conversation Systems

Click-to-call, call logging, disposition automation, call routing, CRM integration, and conversation intelligence workflows.

Chatbots

Digital Intake

Lead qualification bots, customer service bots, chat-to-CRM routing, escalation workflows, and AI chat assistants.

Quote-to-Cash

QTC & Billing

Quote process design, automated pricing, CPQ support, order handoff, billing workflows, and CRM-to-ERP integration.

Explore RevOps & GTM Systems
Service 04

AI Agents & Intelligent Automation

Practical AI workflows that help teams classify, summarize, route, draft, analyze, and act — while keeping people in control.

AI agents for internal teams
Intake and classification
Email and document summarization
Quote request parsing
Customer response drafting
Data enrichment and CRM cleanup
Knowledge assistants
Human-in-the-loop approval workflows
AI connected to CRM, ERP, Slack, email
Explore AI & Automation
Where AI adds the most value
Parsing unstructured inputs — emails, forms, PDFs — and turning them into structured CRM records
Summarizing long call transcripts, support tickets, or deal history for fast human review
Classifying and routing incoming requests before a human ever sees them
Drafting first responses to customers based on CRM context — surfaced in Slack for one-click approval
Service 05

Custom Applications

When spreadsheets, inboxes, and disconnected tools are holding the process together, we build focused internal applications that fit the way your business actually operates. See the full page →

Quoting

Quoting Applications

Pricing tools, quote builders, approval workflows, and PDF generation connected to CRM and ERP.

Operations

Ops Dashboards

Internal command centers for pipeline, service metrics, RevOps KPIs, and workflow health.

Portals

Customer Portals

Self-service portals, client dashboards, and external-facing tools connected to your internal systems.

Workflows

Approval & Workflow Apps

Focused tools for approvals, exceptions, escalations, and step-by-step operational processes.

Explore Custom Applications
Service 06

Integrations & APIs

Connect CRM, ERP, HRIS, marketing automation, billing, telephony, Slack, email, data warehouses, internal applications, and third-party APIs. See the full page →

CRM to ERP integrations
Salesforce to billing, HRIS, and marketing platforms
Slack integrations and workflow notifications
Telephony and chatbot to CRM
Data warehouse integrations
API design and middleware evaluation
Event-driven and scheduled syncs
Error handling and observability
Explore Integrations
pallvera.
Salesforce
ERP
Slack
Billing
Marketing Auto
HRIS
Telephony
Data Warehouse
Chatbot
Custom Apps
Email
APIs
Service 07

Reporting & Data Visibility

Create dashboards and metrics that show what is actually happening across the business — not just what tools can natively report.

Executive and RevOps dashboards
CRM and Salesforce reporting
Pipeline and forecast reporting
Quote-to-cash reporting
Service and support metrics
Cross-system and data warehouse reporting
Source-of-truth design and metrics definitions
Data quality and cleanup
Discuss your reporting needs
Service 08

Business Systems Support

Ongoing help with administration, improvements, documentation, training, and delivery. Flexible engagement models that fit internal teams and consulting partners.

Fractional business systems leadership
Systems administration
Vendor and tool evaluation
Process documentation and training
User adoption support
Project-based delivery
Subcontracted delivery for consultancies
Discuss ongoing support

Not sure which service fits?

Start with a free consultation. We can help map the right approach for your workflow, integration, Salesforce, RevOps, reporting, or automation challenge.